From Call Center to CFO: How Jill Nelson Uses Art to Build Braver Teams

About this Episode

Recorded live at the FEI Financial Leaders Forum in San Antonio, this episode features Jill Nelson, CFO of Texas811, who went from call center representative to the C-suite. Nelson discusses how she blends art and finance through her Wander Workshop program, the neuroscience behind creative practice, and how clear vision and change management help teams move past fear, resistance, and manual work as the profession prepares for AI.